Administrative Assistant/Front Office Coordinator*
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Description
Administrative Assistants/Front Office Coordinators are responsible for managing the reception area and directing calls to appropriate persons. Applicants should have excellent written and verbal communication skills, be able to multi-task, and be detail-oriented. Working in the front office means constant interactions and interruptions, so applicants must demonstrate the ability to prioritize changing situations in a calm and professional manner. This is a great opportunity for professionals with excellent customer service and computer skills. We want you if you are a warm and energetic person who will make our patients feel welcome.
Responsibilities
Job responsibilities include, but are not limited to, the following:
- Greeting patients and visitors in a prompt, courteous, and helpful manner
- Answering telephones, taking messages, and directing calls to appropriate areas
- Checking patients in and out; verifying and updating necessary information in medical records
- Data entry, managing mail, and scanning
- Filing charts, coordinating lab work, physician’s report, and pre-authorizations
- Maintaining appointment schedule by following office-scheduling policies
- Maintaining a neat and orderly work area and lobby
Experience
- *New grads welcome to apply.
- One year work experience in a medical front office preferred
- Knowledge of medical terminology is a plus