Human resource departments are constantly looking for ways to improve efficiency and accuracy, including reducing paperwork, streamlining employee data, and managing payroll and benefits.

This quest is where Employee SelfService (ESS) systems come into play. Employee Self-Service is an online-based application that enables employees to access and make changes to their HR, payroll, and benefits information. It’s typically the employee side of a larger Human Resource Management System (HRMS) that also provides managers with centralized access to all payroll, HR, and benefit information.

When employee self-service software, such as Resourcing Edge’s re360 portal, is made available, employees can update personal data, skill sets, benefits enrollment, and access a wide array of helpful tools and resources. This HR technology is a great way to reduce routine administration and allow employees to find quick information regarding their personal HR information.

8 Benefits of Employee Self-Service

There are many benefits of Employee Self-Service technology, including reduced administration, less paperwork, and improved accuracy.

  1. Cost Savings

The cost savings associated with ESS extend into many areas of your business. According to the Center of Effective Organizations at USC, about 50% of a human resource department’s time is spent processing employee information and answering employee questions. An HRMS drastically reduces time spent on administrative duties by organizing all of your employees, benefits, payroll, attendance, training, and hiring information into one centralized hub.

What if you didn’t have to worry about finding and delivering payroll stubs and W-2s, or updating addresses and job titles? With ESS, all those hours spent accessing and updating employee data would be eliminated, allowing more time for improving the work environment and saving money on workforce related costs. ESS boosts your business’s bottom line through increased productivity, improved compliance, and time and energy savings.

  1. Time Savings

Routine HR administration sucks time and energy from management (or your HR team if you have one) that could be spent on other things. With an ESS system in place, those with HR duties will have more time to focus on things like strategic business partnership activities, hiring, and training.

Employees no longer have to wait for someone to research and provide them with the copies they need. ESS allows companies to distribute key information about compensation, policies, and benefits quickly to the entire workforce.

  1. Employee Control and Engagement

When you give employees the ability to access and update their own data, not only does this save a lot of time and money for the company, it also benefits employees with more accurate, transparent, and timely information. Employees don’t want to wait for basic information requests to be fulfilled, such as W-2s or certification status. If employees want to see benefits information or how much PTO they have available, all they’d have to do is sign in to the ESS. Everything related to their employment is right there at their fingertips, anytime and anywhere.

Free up time to grow your business by empowering employees to take control of their own information. With our re360 platform, employees can access -Service from any browser to view and make changes to records such as status, pay rate, and benefits.

  1. Information Accuracy

Lots of key information can get lost in translation when you work with an intermediary. An HRMS with Employee Self-Service helps eliminate duplicate data entry and increase record-keeping accuracy by allowing employees to check and change their data.

Employees can update their own information, including certifications, emergency contacts, addresses, and phone numbers. Getting information directly from the source increases efficiency and reduces errors.

ESS also gives employees one source for all company information, such as handbooks, policies, and announcements, cutting down on confusion and miscommunication.

  1. Benefits Management

HR professionals or management in small businesses spend a lot of time on routine benefits administration. An HRMS can track and monitor all employee benefit information, including employer and employee contributions, COBRA enrollments, coverage details, and payment history.

Employees can also track their participation, eligibility, and statements for benefits and retirement savings plans. During Open Enrollment periods, employees can view and enroll in different benefit programs, such as dental and vision insurance, health savings and flexible spending accounts. No more tracking down information and answering questions that employees could easily obtain on their own.

Your employees should be able to find and navigate their benefits with ease. Keep it simple with one employee portal, where employees can review pay history, reprint W-2s, and view benefit status, including PTO, Flex, and 401(k) balances.

  1. Expense Management

If you allow employees to file expense reports, Employee Self-Service streamlines the process by providing 24/7 access to the approval and reimbursement process, including uploading receipts and managing expenses while traveling.

  1. Time-Off Management

Administering vacation and paid-time-off (PTO) requests and maintaining accurate attendance information is one of the most important and time-consuming tasks for your managers or HR department. An HRMS system with Employee Self-Service allows you to track absences and pinpoint trends, as well as give employees the ability to submit time-off requests, find out who’s available to cover a shift, and track their PTO hours.

With an automated time and attendance system, businesses save time and money while improving compliance with state and federal regulations.

  1. Compliance Reporting

Government laws and regulations such as EEO, FMLA, and OSHA require significant reporting requirements. An HRMS helps reduce mistakes and avoid penalties, fines, and potential lawsuits. Many systems also track and automate reports in the proper format as well as provide regular legislative updates.

Leveraging Human Resource Management Systems and Employee Self-Service Technology

Companies are constantly looking for ways to increase efficiency, improve results, and lower costs. As your company grows, it’s important to think about maximizing efficiency and accuracy with an employee-friendly HRMS. HR portal technology relieves most administrative tasks so you can focus on more strategic planning for your organization’s goals.

Our proprietary re360 portal provides businesses with intuitive, centralized access to all payroll, HR, and benefit information. This includes both employee self-service and manager self-service (MSS) portals.

Employee Self-Service

  • Comprehensive array of helpful tools and resources
  • Personal data changes
  • Direct deposit changes
  • View all stubs
  • View and print W-2s
  • Benefit elections
  • Request and track PTO online

Manager SelfService

  • Comprehensive array of helpful tools and resources
  • Custom and standardized reports
  • Invoice tracking
  • Payroll approval and changes
  • Employee record changes, such as pay rate, department or projects
  • Simple applicant tracking
  • Submit a Client Service Case to our team

We help businesses improve performance through people, process, and technology. Contact Resourcing Edge for more information about our software and services.

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